You may not think you need one, but a virtual assistant is a great investment in your business. They can do so many different tasks depending on their skill set and your needs. From performing administrative tasks to handling customer service inquiries, virtual assistants can make your life easier as you manage your growing company. More and more companies are going online which means that it’s easier than ever before to connect with VAs who have the skills you need to move your business forward. Here are some of the things you can get a virtual assistant to do:
Perform Administrative Tasks
Administrative tasks are small, repetitive tasks that you don’t need to do yourself. They can be anything from scheduling appointments, sending invoices, and answering emails to running social media accounts and managing your website. When you outsource to a competent virtual assistant, you can rest assured that they will complete these tasks and more.
Oversee Remote and Hybrid Employees
A hybrid employee is a person who works remotely but is also based in the office sometimes. They may be located in another city or state, but they come into your office on a regular basis to work with their colleagues. This can be useful if you want to hire better talent but may need to look outside your region to find it. A virtual assistant can help oversee these employees and ensure that they get everything they need to succeed whether they work remotely or in the office. They can even help with software and process training. A good virtual assistant should not be booking desk space for these employees when they come to the office, but can easily manage a room scheduling app instead and make sure everyone knows how to use it.
Help With Your Marketing Strategy
Marketing is not just advertising. It’s a process of communicating value, standing out from the competition, and building relationships with customers. The goal of marketing is to generate leads for your business and turn them into paying customers. A virtual assistant can help you with marketing tasks by helping you create content that reflects your brand values and resonates with your target audience. They can create brand images for social media, and some can even help with web design and writing and uploading blog content.
Handle Small Business Tasks
Small business tasks can be done remotely and include things like invoicing, bookkeeping, running financial reports, ordering supplies, planning events, and more. If you’re looking for someone to help with these kinds of jobs for your small business then you should look into hiring a virtual assistant. Ask your colleagues for recommendations, check LinkedIn, or even post an ad through Indeed or another job site. You’ll want to find someone comfortable with a remote work environment who can communicate well with people within and outside the company.
Respond to Customer Service Inquiries
Some solopreneurs struggle with getting back to customers more quickly. One of the first hires you can make should be someone who can pick up some of the balls you drop. This can mean getting a VA who can get back to customers on the same day or within 24 hours. You’ll be more likely to book new clients when you are responsive to their needs. This can even involve going on your social media accounts and responding to messages and comments in that space as well.
Manage Your Social Media Accounts
Speaking of social media accounts, a VA is also capable of managing your social media. If you don’t love to get online every day and post content, they can do it for you. Social media management is one of the most important things you can do to grow your business. It’s also one of the most time-consuming tasks for small businesses, but a virtual assistant can help make it easier. A virtual assistant will schedule posts in advance and use hashtags to increase engagement. They can also help you create a content calendar, connect with potential customers, and more.
Perform Bookkeeping Tasks
Bookkeeping is a crucial aspect of running a business, as it helps you keep track of income and expenses, manage bills and invoices, pay taxes and payroll and so much more. A virtual assistant can be an excellent resource for handling some of these tasks so that you don’t have to spend time on them yourself.